Upcoming Deed Restrictions Drive on 4/16

Upcoming Deed Restrictions Drive on 4/16

Dear Homeowners,

Our new management company, Goodwin and Co., will be conducting their first full deed restrictions inspection drive on April 16th. It has been a couple months since an inspection drive has been performed and we would like to give everyone an advance notice to make sure your property is in tip-top shape. These inspections are typically performed twice a month and will continue on that schedule moving forward.

You are probably already familiar with the restrictions in our community, but if you aren’t, the documents are listed on our website at brookfieldowners.com and in the TownSq app.

For the first drive, management will be primarily focused on a few areas:
– general lawn care,
– trash/recycling bins being shielded from street view, and
– the property is free from rubbish and unsightly articles.

While it won’t be a focus for the first drive, it is a perfect time to start making or planning any needed fence repairs as well.

We understand that the situation with COVID-19 has the majority of us staying at home and your access to home improvement stores is limited, but we ask that you do the best you can with what you have on hand. As a courtesy, we are closing out all prior violations and any new violation from this drive will first be given a courtesy notice.

If you have existing fines on your account, please reach out to our Association Manager by email at aboamanager@goodwintx.com. We will waive prior fines (minus the postage and handling costs) if you bring your account current and agree to keep these violations resolved.

Thank you for your time, attention, and efforts in making our neighborhood safe and comfortable for everyone.

Kind Regards,
Board of Directors
Brookfield Owners Association

COVID-19 Update 03/16

COVID-19 Update 03/16

Dear Neighbors,

The Association has been following closely as the situation with COVID-19 has progressed in community and across the country. In accordance with current public health recommendations, we’ve closed our community common spaces such as our parks and playgrounds. We’ve secured the gates to the areas where they exist and ask that you please avoid the use of the other areas. Our public health authorities continue to emphasize that limiting social contact is key to preventing the spread of COVID-19.

For our neighbors who are older or have compromised immune systems, we’re here to help. We have wonderful neighbors in our community who have volunteered to help you with your errands or shopping. If you could use help, please contact us at via phone/text at 512-387-2404 or email at volunteersupport@brookfieldowners.com and we will do our best to get matched up with a volunteer. If you’re interested in volunteering, please reach out and we’ll be sure to include you.

Please take the time to check in on your neighbors and let them know we’re available to help if you aren’t able to help them yourselves. We recognize that not everyone is on social media or checks their email regularly.

And remember, wash your hands!

Sincerely,
Board of Directors

COVID-19

COVID-19

Dear Homeowners,

We are closely monitoring COVID-19 and it’s impact on the Association and our community as a whole. We want to ensure we’re doing our part to keep our community healthy and safe.

The Board of Directors has a board meeting scheduled on March 26th (an agenda will be out soon). We had originally planned to have this meeting at the Pflugerville Library but the library has cancelled all meetings and programs through April 13th. We are now planning to host this meeting via Zoom conferencing instead. The Zoom conferencing information will be on the agenda if you wish to virtually attend.

The Easter social event scheduled for April 4th has been cancelled as an effort to keep our families and volunteers healthy. We hope to continue with plans for a Memorial Day pool party but will update you as the situation progresses. At this time, we are not closing public spaces. If Austin Public Health makes a recommendation on public spaces, we will follow their guidance.

For more information about COVID-19, please visit http://www.austintexas.gov/COVID19 and https://www.cdc.gov/coronavirus/2019-ncov/index.html.

Sincerely,
Board of Directors

Introducing Goodwin & Company

Introducing Goodwin & Company

Dear Property Owner:

The Board of Directors of Brookfield Owners Association recently appointed Goodwin & Company as its new management company, effective March 1, 2020. My name is Brian Schroeder and I am the new Association manager.

2020 ASSESSMENTS: You will receive a coupon booklet in the coming weeks, that will serve as your payment remittance for 2020.

ACCOUNT BALANCE/CREDIT:  Any balance or credit on your account with prior management as of February 29, 2020 will carry over to Goodwin.  Balance or credit information for each account should be received from the prior management company in mid-March.  Any owner with a prepaid credit or past due balance will receive a statement in March reflecting this balance.

PLACE FOR PAYMENT: Send all future payments to the following address:

ABOA- Brookfield Owners Association
c/o Goodwin Processing Center
PO Box 93447
Las Vegas, NV 89193-3447
YOUR NEW ACCOUNT NUMBER IS:  Please reference the letter mailed to your address.

BILL PAYMENT SERVICES:  If you use a bill payment service that automatically makes payments for you, please change the name of the payee and the address for payment to the PO Box address listed above.  We apologize, but your service will not allow us to make the change for you.

PROBLEMS WITH YOUR ACCOUNT? If you have an accounting issue that needs to be resolved, please contact our office at (855) 289-6007 or info@goodwintx.com.

ASSOCIATION WEBSITE: You may access your community website by visiting www.goodwintx.com and entering your community name in the upper right-hand corner. Select your association name and click the magnifying glass; you will be redirected to your current association website in a new window. The www.brookfieldowners.com site will remain active.

There will be a TownSq button listed on the website.This website allows you to view community documents, account information, make payments and easily communicate with your association management staff. To login for the first time, you will need to select “Need to register” below the green login button and enter the required fields. Please reference the letter mailed to your address for your account number.

Once you have entered the required information, the system will have you confirm your account information, the email address you would like to use, and you will create a password for the account.

AUTOMATIC DRAFT AND PAYMENT OPTIONS:  If you would like to pay your assessments online or have them setup to be automatically drafted from your checking account, please login to your account following the instructions above, select “Make a Payment”, enter your preferred payment method and select Pay. Please note that your current ACH payment method with prior management will discontinue. You will need to re-establish a new ACH payment method with Goodwin.

Please feel free to contact me at aboamanager@goodwintx.com or 512-502-7021.  We appreciate your business and I look forward to managing your Association.

Yours truly,
Brian Schroeder
Community Manager